Small & mid-size business
Responsive help desk support, hosted QuickBooks and desktops, and IT that grows with your team.
Small business IT →
MANAGED IT & PRIVATE CLOUD · CHATTANOOGA & HUNTSVILLE
Local MSP IT Support and private cloud, from small offices to federal programs.
A local help desk backed by our own data centers, so your people stay productive and your data stays protected.
Free IT Environment Review — no obligation.
Since 2013
Supporting businesses and public-sector organizations across the region.Our own data centers
Multiple ARCNET-operated data centers hosting hundreds of customer virtual servers and containers, with backups replicated between sites.Response-time SLAs to meet your requirements
24/7 monitoring available. Response times are defined in every service agreement.WHO WE HELP
From small offices to public-sector teams.
Local government
Reliable support for city and county departments, from office staff to field crews.
Local government IT →Federal & defense
Subcontractor support for federal and defense programs from an SBA-certified HUBZone small business.
Federal & defense →Healthcare & nonprofit
Secure access and dependable support for organizations that serve their communities.
Healthcare & nonprofit IT →WHAT WE DO
From the help desk to the data center.
Managed IT
Help desk support, device and server care, and vendor coordination — one team for day-to-day IT.
Explore managed IT →Hosted desktops
Secure desktops and applications your team can reach from the office, the field, or home.
Explore hosted desktops →Private cloud
Run your servers in our data centers, with backups replicated between sites.
Explore private cloud →QuickBooks hosting
Hosted QuickBooks and line-of-business applications, available to your team wherever they work.
Explore QuickBooks hosting →Cybersecurity
Endpoint protection, multi-factor authentication, and security baselines that reduce everyday risk.
Explore cybersecurity →VMware migration
A tested, documented move off VMware, planned around your workloads and timeline.
Explore VMware migration →Network & firewalls
Cisco networking designed by a CCIE-certified engineer, plus managed Palo Alto firewalls and secure remote access.
Explore networking →Microsoft 365 & identity
Microsoft 365 administration, employee onboarding and offboarding, and GCC support for government teams.
Explore Microsoft 365 →Backup & disaster recovery
Monitored backups, retention planning, and tested restores, so you know how work resumes.
Explore backup & recovery →WHY ARCNET
A local team with infrastructure of its own.
A team you can reach
Our Chattanooga-based help desk works alongside the engineers who run your servers and networks, so problems reach the right person quickly. We'll tailor onsite support and response times to your team's needs.
Hosting and backup, handled together
Your servers run in ARCNET-operated data centers, with backups replicated between sites. Every agreement spells out what's hosted, what's backed up, and how recovery works.
Certifications & partners
Microsoft SPLA and 365 GCC partner, Palo Alto Networks managed security service provider, and Proxmox Authorized Reseller, with network design led by a CCIE-certified engineer.
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EXPERIENCE BEHIND YOUR SUPPORT
Supporting the people behind essential services.
We're the prime IT contractor for city and county governments in our region.
We keep public-sector offices and field teams connected, secure, and supported.
We also support federal and defense programs as a subcontractor. ARCNET is an SBA-certified HUBZone small business.
Explore local-government supportHOW IT WORKS
How the Free IT Environment Review works
Talk with an engineer
A 30-minute call about your users, your systems, and what's slowing you down.
A review of your environment
We review your environment remotely or onsite in our service area, as arranged with you.
Get a clear plan
Within five business days, a one-page summary of your top risks, what to fix first, and a ballpark monthly cost.
REGIONAL REACH
Headquartered in Chattanooga. Serving Tennessee, Georgia, and North Alabama.
Onsite and remote support across the region. Ask about coverage for your locations.
LET'S TALK
Free IT Environment Review
No obligation.
Tell us what's getting in the way, and we'll follow up to talk through your systems and next steps.
Prefer to talk? Call 423-629-9500 or email info@arcnet.tech.
Already a customer? Open a ticket in the support portal.